Return/Exchange Policy.
Return & Refund Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Returns
Eligibility: You have 15 days from the date of delivery to return an item.
Condition: To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
Non-returnable items: Perishable goods, gift cards, downloadable products, and items marked as "Final Sale" cannot be returned.
Return Process
Contact Us: Email us at contact@healthyskynclub.com with your order number and reason for return.
Return Approval: We’ll respond within 1–2 business days with return instructions.
Shipping: You are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).
Refunds
Inspection: Once we receive your return, we’ll inspect it and notify you of the status.
Processing Time: Approved refunds are processed within 5–7 business days to your original payment method.
Late or Missing Refunds: If you haven’t received a refund, first check your bank account. Then contact your bank or credit card company. If you still need help, contact us at contact@healthyskynclub.com.
Exchanges
We only replace items if they are defective or damaged. To exchange an item, contact us at contact@healthyskynclub.com.
Questions?
If you have any questions about our return policy, please contact us at contact@healthyskynclub.com.